Sorry to hear about this. Please email us via [email protected] the following information ASAP.
We will have the duplicate transaction refunded to you immediately. It will take 2-3 working days to appear on your online credit card statement.
Yes, we are. The company that owns VPA.com.au is "The Ausray Group Pty Ltd"; hence, the reason that it appears on your credit card statement and invoice.
It takes up to 2 working days for a bank transfer to complete.
You will receive an email on the morning that your bank transfer is received and you will receive a 2nd email that evening with your tracking information. If 3 working days has passed since you made your bank transfer, please contact us via [email protected] with the following information:
Other common problems with discount coupons include:
FLAT RATE SHIPPING is applied across Australia. Please visit our Shippping page for more information.
Sorry to hear about this. Please email us via [email protected] the following information so that we check our pick and pack scaning to see how the problem has arisen.
These are just some of the steps we are taking to make your shopping environment a safe and secure one. We hope you enjoy shopping with us.
Every single VPA customer (domestic and international) has a link and referral code which they can pass onto ANYONE on the planet. So get referring!
Here's how it works:
*Referee must be a new customer to VPA and purchase must be greater than $30 after 15% discount has been applied.
** Referer income is only available after 15 days
Nope, the more new customers that you refer to VPA, the more your account will grow (by $15 each time).
You sure can. VPA is one of very few export registered dairy suppliers (in the health and fitness industry) and ships internationally.
For referral incomes greater than $300 (20 new customers), we will look to refund proceeds to an Australian bank account. Please contact us at [email protected] with your (BSB/Account), once you have received this level of referral income. We are not able to facilitate this for international clients at present, so please do not request this.
Yes it sure does, so get referring. VPA is an export registered dairy supplier and ships internationally.
We reserve the right to make changes and/or cancel the referral system at any time. Referral income has a 12 month life from date of receipt. You can view your "referral income history" in your online account.
Unfortunately not, so please don't request this. We are extremely appreciative of the word of mouth referrals that we have received to date, but it would simply not be possible to allocate retrospectively to various accounts, which you can understand.
VPA has the right to cancel any account that it deems to be abusing the referral system at any time.
Yes it sure can.
Yes it can. Referral income can be used with other coupon codes.
Unfortunately not, referral income can only be used at www.vpa.com.au not at retailers of VPA Australia products.
This could be a for a number of reasons:
Someone who has not created an account or made a purchase at vpa.com.au in the past.
The $15 credit on the referee account will be removed. Any discount already applied to a referrer's order will be charged against their payment method. Our referral system is designed to reward honest and loyal customers. The systematic abuse of our referral system through returning of items will result in closure of said accounts. Don't ruin it for others!
Yes it is - If you look at the ingredients for most baby formulas, whey protein is actually one of the ingredients!
Whilst our WPI and WPC are safe to be consumed whilst pregnant or lactating it would be remiss of us to recommend products without knowing your specific circumstance.
If you have already given birth and are no longer breastfeeding, then you should try the following supplements to assist with losing post-pregnancy weight:
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