We didn't get it right and for this we apologise. We are continually striving to improve at VPA and we would like to take the time to apologise and fix your issue. We want to keep you as a long term customer and advocate for the VPA Brand.
Product damaged in TransitThis can happen from time to time and on behalf of our couriers we do apologise for this. Here's what to do:
I received the wrong product/flavourOur warehouse staff work do their absolute best (including performance monitoring within our dispatch ERP) but they're only human, so this can occur, so again we apologise.
Apparel Returns Policy
Changed my mind
Something's not rightClick here to read more about our flavour guarantee.