WELCOME TO



Easy to Earn & Easier to Redeem





VPA would be nothing without our amazing customers. You support us, you rave about us (hello 20,000+ outstanding product reviews), and you tell your friends that VPA is the best place to satisfy your supplement needs. We've been thinking about you a lot lately and trying to work out how we can give something back. On that note, we're thrilled to announce the introduction of Customer Tiers!

Our new customer tiers program will allow you to unlock great rewards as you continue to support VPA. Every order from the previous 12 months will contribute to your total and every dollar you spend will earn points. Spend more and unlock more!


Note: VPA Australia reserves the right to alter or cancel the Customer Tiers program at any time.





VPA would be nothing without our amazing customers. You support us, you rave about us (hello 20,000+ outstanding product reviews), and you tell your friends that VPA is the best place to satisfy your supplement needs. We've been thinking about you a lot lately and trying to work out how we can give something back. On that note, we're thrilled to announce the introduction of Customer Tiers!

Our new customer tiers program will allow you to unlock great rewards as you continue to support VPA. Every order from the previous 12 months will contribute to your total and every dollar you spend will earn points. Spend more and unlock more!


Note: VPA Australia reserves the right to alter or cancel the Customer Tiers program at any time.



HOW IT WORKS

       STEP 1
    SHOP

     Simply shop online and earn 1 point
     for every dollar spent on VPA products.

       STEP 2
    REDEEM

      Automatically unlock rewards
      every time you reach a new tier!



HOW IT WORKS

STEP 1
SHOP

Simply shop online and earn 1 point
for every dollar spent on VPA products.


STEP 2
REDEEM

Automatically unlock rewards
every time you reach a new tier!








MEMBER TIER

When you sign up to VPA you automatically become a part of the Member tier. As a Member, you'll earn 1 point for every dollar you spend on VPA products. You'll get exclusive access to weekly deals and offers (sent via email). 

Not yet a member? signup today!






BRONZE TIER

If you've spent between $100-$199 on VPA products in the last 12 months, you'll be a Bronze Member. As a Bronze Member, you'll get access to all the perks of our standard Member tier, plus more! You're also given exclusive early access to new products before anyone else, and you'll receive a unique free shipping code for your next order.




SILVER TIER

Spend $200-399 in a period of 12 months, and you'll find yourself in the Silver tier. You'll receive another free shipping code for your next order, plus all the perks from the Bronze tier. We’ll also throw in a new free shipping coupon + a $10 off voucher. You can also purchase a limited edition shaker which is only available to Silver+ members.






GOLD TIER

When you've spent between $400 and $599 in the past 12 months, you'll receive some new perks as a Gold Member. In addition to all the benefits of the Silver tier, we'll give you a free sample pack of your choice! You’ll also receive a limited edition shaker for FREE. We have some other plans for rewarding our Gold Members, but you'll need to unlock Gold status to find out ;)





PLATINUM TIER

Spend $600 or more in the past 12 months, and you'll find yourself at the pinnacle of VPA loyalty - the Platinum tier. In addition to all the Gold Tier goodies, we're stepping it up a notch with some fantastic rewards.

You'll get 1kg of WPI for FREE, a discount on your next order, exclusive discounts on upcoming products, and we'll fast track you to Silver status in the following year.



MEMBER TIER

When you sign up to VPA you automatically become a part of the Member tier. As a Member, you'll earn 1 point for every dollar you spend on VPA products. You'll get exclusive access to weekly deals and offers (sent via email). 

Not yet a member? signup today!






BRONZE TIER

If you've spent between $100-$199 on VPA products in the last 12 months, you'll be a Bronze Member. As a Bronze Member, you'll get access to all the perks of our standard Member tier, plus more! You're also given exclusive early access to new products before anyone else, and you'll receive a unique free shipping code for your next order.







SILVER TIER

Spend $200-399 in a period of 12 months, and you'll find yourself in the Silver tier. You'll receive another free shipping code for your next order, plus all the perks from the Bronze tier. We’ll also throw in a free shipping coupon + a $10 off voucher . You can also purchase a limited edition shaker which is only available to Silver+ members.






GOLD TIER

When you've spent between $400 and $599 in the past 12 months, you'll receive some new perks as a Gold Member. In addition to all the benefits of the Silver tier, we'll give you a free sample pack of your choice! You’ll also receive a limited edition shaker for FREE. We have some other plans for rewarding our Gold Members, but you'll need to unlock Gold status to find out ;)






PLATINUM TIER

Spend $600 or more in the past 12 months, and you'll find yourself at the pinnacle of VPA loyalty - the Platinum tier. In addition to all the Gold Tier goodies, we're stepping it up a notch with some fantastic rewards.

You'll get 1kg of WPI for FREE, a discount on your next order, exclusive discounts on upcoming products, and we'll fast track you to Silver status in the following year.










FREQUENTLY ASKED QUESTIONS

How do I receive my rewards?

That’s easy. Log into your VPA account on the website. From there, navigate to the My Rewards page to see which rewards are available to you. This is where you’ll find any applicable coupon codes that you can apply to your order. Remember: only one freebie can be claimed with each purchase.

I found a customer tier code online, can I use it?

No. You need to login as that member to use the code. We’ve implemented this to prevent fraudulent activities. 

I’ve made a purchase from a VPA retailer, can these count towards my tier?

Unfortunately not. Customer tiers only include purchases made directly from www.VPA.com.au

My tier went down. What happened?

Your tier is based on your purchases over the last 12 months. 

Do customer tiers apply to wholesale accounts?

No. For commercial reasons we are not able to provide customer tiers to our wholesalers. 

I’ve made orders online using multiple email addresses. Can these be combined into a single account?

No, unfortunately we cannot combine these orders retrospectively. 

How do refunds affect my customer rewards?

In order to prevent fraudulent or abusive activities, refunds will be deducted from your total. VPA reserves the right to charge customers for abusing the rewards system in this manner. We want to reward our loyal customers, so don’t be a party pooper and ruin it for everyone else!

I use PayPal Express Checkout. Will my VPA customer tier still be calculated correctly?

As long as you use the same email address each time you purchase. We recommend creating a VPA account for tracking all of your orders and parcels.


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