FAQ - VPA Video Platform

What is the VPA Video Platform (VVP)?

  • VVP allows our customers to use their mobile (or PC) to create a video and upload it to our platform.


How are the videos used?

  • VPA reserves the right to use the video on it’s various platforms including social media, paid media and of course on it’s website.


Why was my video not published?

  • Excessive course language (don't drop the C-bomb too much; even if it's part of your vernacular).
  • Nudity (no nip slips please)
  • Inappropriate promotion - we're happy to host your video if you mention that you're from XX gym; however, if the whole video is a plug for your gym then it might not make the cut. 


What are the rules in relation to competition entries?

  • Only one video can be submitted per person, per challenge, so please be sure that the video you upload is of your best effort. Practice before-hand if you would like to. 
  • Videos that are deemed to not clearly show all essential details of the challenge may be discounted. 
  • Videos must be your own. Photo ID will be required to verify winners.
  • Videos may be rejected if edited. 
  • Winners are chosen at the discretion of VPA. No correspondence will be entered into.

Why does my video not get hosted on the site?

  • An algorithm controls the most popular videos for display on our social media. This is based on independent views (session controlled).


I can’t find my video review link that was emailed to me, can you resend it?

  • Unfortunately not, please search your emails for “VPA Customer Video Review”. If you have deleted the email, we are unable to resend it as it is controlled by the platform to protect the integrity of the algorithm.


My video has been rejected, what can I do?

  • You will receive an email to let you know if your video has been rejected for one of the reasons mentioned above.
  • You can email the email address that is given to you if you wish to appeal. VPA reserves the right to make the final decision. Why? We can't have competitors posting customer reviews wearing their shirts etc. [Gorilla Marketing]
  • Unfortunately we are not able to resend the link to your customer review video until a new purchase has been made. We are unable to resend it as it is controlled by the platform to protect the integrity of the algorithm.




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