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Frequently asked questions
What is the 12 Days of Christmas campaign?
Our 12 Days of Christmas campaign is a daily celebration featuring exclusive offers and surprises! Each day from December 9 to December 20, we’re dropping a new deal or promotion that’s only available for 24 hours.
How long does each offer last?
Each offer is live for 24 hours only and ends at 8 AM AEST the next day. *unless stated otherwise.
Be quick—once it’s gone, it’s gone!
Where can I find the daily offers?
You can find each day’s offer on our website and through our social media channels. Make sure you’re subscribed to our emails or following us on socials so you don’t miss a single deal!
Can I combine offers from different days?
No, each offer is unique to its day and cannot be combined with offers from other days.
Are there any giveaways during the campaign?
Yes! We’re giving away $1,500 worth of prizes throughout the campaign. Keep an eye on your emails and social media for announcements and details on how to participate.
What kind of offers can I expect?
Expect a mix of exclusive discounts, free products, and other exciting surprises. Each day will bring something new and unmissable!
Can I return items purchased during the campaign?
Our usual return policy applies to items purchased during the campaign. Please refer to our return policy page for full details.
What happens if I miss a day?
Unfortunately, once a daily offer ends, it’s no longer available. Be sure to check in each day so you don’t miss out!
How do I stay updated on the daily offers?
Subscribe to our emails and follow us on social media to get first dibs on each day’s offer.
I have more questions. Who can I contact?
Feel free to reach out to our customer service team, and we’ll be happy to help!
Frequently asked questions
What is the 12 Days of Christmas campaign?
Our 12 Days of Christmas campaign is a daily celebration featuring exclusive offers and surprises! Each day from December 9 to December 20, we’re dropping a new deal or promotion that’s only available for 24 hours.
How long does each offer last?
Each offer is live for 24 hours only and ends at 8 AM AEST the next day. *unless stated otherwise.
Be quick—once it’s gone, it’s gone!
Where can I find the daily offers?
You can find each day’s offer on our website and through our social media channels. Make sure you’re subscribed to our emails or following us on socials so you don’t miss a single deal!
Can I combine offers from different days?
No, each offer is unique to its day and cannot be combined with offers from other days.
Are there any giveaways during the campaign?
Yes! We’re giving away $1,500 worth of prizes throughout the campaign. Keep an eye on your emails and social media for announcements and details on how to participate.
What kind of offers can I expect?
Expect a mix of exclusive discounts, free products, and other exciting surprises. Each day will bring something new and unmissable!
Can I return items purchased during the campaign?
Our usual return policy applies to items purchased during the campaign. Please refer to our return policy page for full details.
What happens if I miss a day?
Unfortunately, once a daily offer ends, it’s no longer available. Be sure to check in each day so you don’t miss out!
How do I stay updated on the daily offers?
Subscribe to our emails and follow us on social media to get first dibs on each day’s offer.
I have more questions. Who can I contact?
Feel free to reach out to our customer service team, and we’ll be happy to help!