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Support Hub

Australia: 1300 669 264
New Zealand: 04 974 7503
USA: 1800 401 0298

Phone Hours:Mon-Fri 9AM - 4:30PM (AEST)


Most of the time your question has been asked many times before, so we created a simple FAQ page so you can get your answers quickly.

Live Chat

Why wait around, our lovely customer support team is available between 8am-5pm Monday to Friday on Live Chat directly on our website.

99% of the time we will be available for Live chat, but please be patient with us as sometimes we are very busy and will be unable to get to you straight away.

In those situations you can either check out our FAQ’s, send an email, jump on Facebook Messenger, or give us a call

Facebook Messenger

Prefer to be a bit more social, no problem. Our team is also available on Facebook Messenger to answer your questions! Just click here to go straight to Messenger.

VPA Warehouse Locations

VPA Australia Brisbane
PO Box 7305, Brendale, Q, 4500

VPA Australia Melbourne
PO Box 1139, Altona Gate, VIC, 3025

Please get in touch through only one method of contact as contacting through multiple channels may delay response time.