You may request access to your personal information in our customer account database, or seek correction of it, by contacting our customer service team. See section Contact information.
VPA may charge a reasonable fee that is not excessive to cover the charges of retrieving your personal information from our customer account database. VPA will not charge you for making the request.
If you believe that VPA holds personal information about you in our customer account database that is not accurate, complete, up-to-date, relevant or information that is misleading then you may request its amendment and VPA will respond to your request within a reasonable time. VPA will not charge you for correcting your personal information.
If VPA no longer needs your personal information for any the purposes set out in this policy, or as otherwise required by law, VPA will take such steps as are reasonable in the circumstances to destroy the information or to de-identify it.
VPA will take reasonable steps to protect the personal information it holds from misuse, interference and loss and from unauthorised access, modification or disclosure.